Module 4: Cross-Cultural Awareness

There are over 7 billion people on the planet today and we come from many different cultures and traditions. It can be hard to understand and respect these differences, especially if you’ve spent all of your life in your own particular culture. During Glish sessions with your client you’re extending a bridge between cultures, finding points of common ground and helping them to improve their English fluency. So, it’s important to be mindful of your own cultural bias.

Complete the following 3 sections. You’ll have a conversation with your mentor about cultural diversity and why it is essential for Glish coaches to be aware of cultural differences. Prepare to give a short summary of each video during your discussion.

How culturally aware are you?

What culture are you from? North American? British? Australasian? Or somewhere else? What about your clients? What do you know of their culture? How many times in your life have you experienced a culture quite different than your own?


A Saudi, an Indian and an Iranian walk into a Qatari bar -Maz Jobtrani


What background knowledge (if any) do you have of life in Qatar or the Middle East? What does this talk tell you about cultural differences?

Cultural stereotypes

It’s easy to fall prey to misconceptions about people based upon stereotypes. We all do it from time to time. Our media also encourages a certain ‘us and them’ outlook, and fear of the ‘other’.


I am not black, you are not white. - Prince Ea

How do you think this is relevant to Glish conversation coaching?

Who Am I? Think Again - Hetain Patel

How does this video challenge our ideas about who we are and how we became this way?

What Do You Think When You Look At Me - Dalia Magahad

How did it make you feel? Did it make you think differently about stereotypes?

Cultural identity and building bridges


The Conversation Activist - Navid Modiri

How can Glish conversations be part of the solution to the problem Navid is talking about?